Emergency contacts

In cases of disaster, it is important to always work in close cooperation and collaboration with the relevant authorities for cultural heritage and for civil protection / civil emergency response. On this page, you can find important contact information for each country where B+CARE volunteers are located.

If you can provide any additions or corrections to this list, please contact the B+CARE team at: 

Albania

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
The Regional Directorate of National Culture that covers your area: http://www.kultura.gov.al/al/ministria/insitucionet-ne-varesi (list of institutions in Albanian)
Fire Department: 128 / 112
Police: 129 / 126 (highway) / 112
Ambulance: 127 / 112
National Operations Center for Civil Emergencies: +355 (0) 4 273 190
Directorate of Civilian-Military Cooperation: +355 (0) 4 363 465

Bosnia & Herzegovina

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
Police: 122
Fire Department: 123
Ambulance: 124
BiH Security Ministry – Sector for Protection and Rescue: +387 (0) 33 492 778
Federal Administration for Civil Defence: +387 (0) 33 779 450
Republic Administration for Civil Defence / Operational Communication Center: 121
BiH Commission to Preserve National Monuments: +387 (0) 33 276 760
Institute for the Protection of Monuments of the Federation of BiH: +387 (0) 33 254 131
Republic Institute for the Protection of Cultural Heritage, Republika Srspka: +387 (0) 51 247 419

Kosovo

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
Department of Cultural Heritage / Ministry of Youth, Culture and Sport: 038 211 516 (Responsible person, Vjollca Aliu)
Kosovo Council for Cultural Heritage: 038 211 617 / 038 211 614
Police: 192
Fire Department: 112
Ambulance: 112
Emergency Management Agency 112
Office for Civilian-Military Cooperation: 038 551 189

Macedonia

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
Center for Crisis Management: +38923249101
Police: 192
Fire Department: 193
Ambulance: 194
Road assistance and towing: 196
Directorate for Protection and Rescue +38922433384
Republic Institute for the Protection of Cultural Monuments of the Republic of Macedonia / Skopje: +38923289800, +38923289803
National Conservation Center: +38923289800
City Museum of Skopje: +38923114742

Montenegro

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
Directorate for Emergencies: +382 20 481 801
Directorate for Civil Protection and Humanitarian Aid: +382 20 481 816
Directorate for Cultural Heritage: +382 41 232 540
Directorate for the Protection of Cultural Property: +382 41 232 153
Center for Conservation and Archaeology: +382 69 372 922
General Staff of the Army of Montenegro: +382 20 246 396
Montenegrin National Commission for UNESCO: +382 41 232 599
Police: +382 20 122
Fire Department: +382 20 123
Ambulance: +382 20 124
Single European emergency number: 112
(This number will replace the emergency numbers for police, fire department and ambulance. For now, it is functioning in the municipalities of: Bijelo Polje, Podgorica and Bar.)

Serbia

Cultural First Aid Volunteers (B+CARE): www.balkancare.net/contact
Sector for Emergencies: 193, 1985
Police: 192 / 1987 (highway)
Fire Department: 193
Ambulance: 194
Department of Civilian-Military Cooperation: 1976
National Museum / Belgrade: +381 11 33 06 048
Republic Institute for the Protection of Cultural Monuments: +381 11 24 54 786
Central Institute of Conservation (CIK) / Belgrade
CIK central switchboard: +381 11 36 26 359
Guard’s mobile number: +381 64 83 89 911